Monday, December 2, 2024

Telekom, Vodafone, O2: Germany-wide outages in mobile phone networks fixed

Date:

cell provider
Germany-wide interference in cell phone networks repaired

No more connection: in Germany complaints about failures in telephone connections increased.

© Finn Hafeman/Getty Images

The massive outages have made it difficult for O2 customers to make calls. Now the provider reports that the problems have been resolved.

Complaints had accumulated throughout Germany that all mobile phone providers suffered interruptions when making calls. The portal “all the faults” indicated that reports at O2, Vodafone and Telekom were equally affected. O2 turned out to be the cause, because all the outages were related to Telefonica’s network.

O2 names faulty server as the cause

Meanwhile, the network outage has been resolved, O2 announced. “The telephony outage on our network has been fully resolved. Our customers have been able to make full calls since last night. After a voice server failure, our technical experts took immediate action and the network it worked again.” no time was successfully stabilized. The last tracking job was completed around 11 p.m. Thursday. We are very sorry for the inconvenience caused to customers by the interruption of voice telephony,” the company wrote.

+++ Read also: The mobile phone provider in the big test: Everyone is getting better, but O2 keeps going +++

Vodafone and Telekom confirmed the failures, Telekom wanted via Twitter Good luck. There he said: “Telekom’s mobile network is not affected by this outage. We cross our fingers for our colleagues in Munich that the outage can be rectified quickly. Separate in color, united in substance.” Vodafone also commented on the difficulties in reaching O2: “There are currently mobile phone restrictions in the direction of Telefónica. Our technicians are working on a solution for you. So that soon everything will work as before.”

Emergency numbers failure

Police and fire control centers were also affected by the problems. The citizens of Hamburg were informed via Katwarn that the emergency calls 110 and 112 had failed. policeresisted: “At the moment there seems to be a disruption in the entire telephone network in Hamburg. In some cases, both some of our departments and the emergency call 110 are affected. As soon as telephone communication is possible again, we will communicate with you .”

Note: This article has been updated several times and adapted to the respective situation.

wue/rw

Ebenezer Robbins
Ebenezer Robbins
Introvert. Beer guru. Communicator. Travel fanatic. Web advocate. Certified alcohol geek. Tv buff. Subtly charming internet aficionado.

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