For the past few hours, social media sites in Egypt have been littered with a video clip documenting the moment when employees of a Vodafone company assaulted a customer, severely beat him and wasted his money.

Vodafone employees attack a customer

The video that was circulating showed a clash of hands and feet between a customer and customer service representatives inside one of the Vodafone branches, said to be the “Silver Star Tagamoa” branch.

Where a dispute broke out between a customer and one of the service representatives within the branch, and turned into a fist fight, after which the customer service representatives assaulted the customer and beat him inside the branch and scattered their money on the ground and they almost cut. out of your clothes.

The company’s response

As reported by Egyptian media, Vodafone responded to the circulating video documenting the assault on the customer inside one of its branches.

And the website “Cairo 24” quoted the Director of External Relations of Vodafone, Ayman Essam, saying: “The video was spread through social networks, showing the assault of the employees of one of the branches of the company, to A customer, it happened a while ago, and it started with the customer insulting the branch employees. With words outside of what he called them to this issue. “

Essam added: “The branch employees should not have come to this matter and should have asked the branch security to intervene and remove the customer or call the police.”

The director of External Relations of Vodafone explained that the matter ended with a conciliation between the parts of the company’s department, and the client was responsible for part of the damages that occurred in the branch.

Egyptian media indicated that the security services began to examine a video of the sharp dispute between a customer and some employees at one of the Vodafone branches to reveal the circumstances of the incident.

It should be noted that Vodafone is one of the most prominent Internet and telecommunications companies in the world. EgyptAnd it has a wide range of clients and has branches spread out in all the governorates of the country.