During the last year and a half, many companies had to adapt to teleworking. It was a time when technology dominated. That is why it was important to adapt to the needs that arose in society. One of them is connectivity. It is in this area that stay connected took on a fundamental place, by offering fast and efficient connectivity with its portable Wi-Fi service. This helped companies to redesign their operation with the telecommuting modality. It did not matter where the employees lived, they just had to provide them with a notebook, beconnected and get companies to keep their most sensitive areas operational as if they were in the office.
In this sense, beconnected, a company with local capital, has been helping other companies to break down connectivity barriers for a few years. No matter the size of the company, they can be micro-enterprises, SMEs, large companies, all with a need: connectivity, flexibility and customer service.
This company launched a multi-operator service in Argentina this year, which allows its clients to offer the highest connectivity coverage. It is indistinct which wifi company is chosen, As long as an operator has a signal, beconnected can provide service. This is one of the values that clients recognize and highlight. Banks, call centers, electronic wallet companies, insurance or prepaid, are some segments where the main reference companies have beconnected.
With a vision of growth and betting on the new technological times, beconnected has developed proprietary software, an app for users, which allows the majority of its customers to have the best experience and achieve clear loyalty.
With more than 80% of its stable clients and the rest with eventual clients such as event and promotion companies, individuals who travel temporarily to second homes, the company aims to improve user interaction in a self-managed way. Thus before the end of the year beconnected will offer the Wi-Fi service for travelers “on demand”, where customers will only activate the service when they require internet through the app stay connected.
2021 will be remembered by this company as a year of important achievements. Not only with the implementation of new services, but also with the landing in Spain in October, to launch the global e-sim service for residents of the European Union, which will be replicated in Argentina for the region, almost immediately. With it, each user will be able to further increase their connectivity alternatives only from their smartphone or tablet.
With a focus on the client, control metrics in satisfaction, technological innovation and service integration, beconnected is shaping up to leave its micro-business category and become one of the most interesting ventures not only for users but also for investors.
From the company they explain that their constant search is based on innovating to surprise their customers and exceed expectations in order to transform customers into fans. It is the telecommunications services company with the highest degree of customer satisfaction, achieving an NPS metric greater than 54%, implying that 7 out of 10 users recommend the service to their friends.
Connectivity is essential to improve virtual work. In this sense, this new multi-operator portable wifi service allows the user to telecommute from anywhere. Only more beconnected laptop is needed.